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Applicant shortlisting pipeline for a video production agency

This is the front door to the hiring system above, at the same video production agency. Roles are posted continuously across several job boards, and applications arrive from all of them at once, in different formats, with different fields.

Before anyone could be interviewed, somebody had to open every single one.

Industry
Video production and content marketing
Location
United States
Volume
A few hundred applications per role
Sources
Several job boards and forms at once

The challenge

A few hundred applications per role, read by hand, most of them a clear no inside thirty seconds. Wrong skills, wrong rate, wrong availability, or an obvious mass application. The ten worth a conversation were buried in there somewhere.

Slow costs twice in hiring. The strong candidates accept other offers while they wait to hear anything at all. And the rejected ones who never hear back remember it, tell people, and make the next role harder to fill than the last one.

There was no single view of where anyone stood either. Applications lived in whichever board they came from, and the pipeline existed mostly in somebody's head.

Our approach

Everything now lands in one place with the same fields, whichever board or form it came from. Each application is scored against what the role actually requires rather than against keywords, and the reasoning is written on the record so a human can disagree with it.

Both answers go out the same day. A clear no gets a courteous rejection immediately. A yes gets a link to book its screening call, which is where the voice agent picks it up.

It was built quickly as a no code automation first, to prove the flow and let the team argue with the criteria. Once the volume and the edge cases justified it, the logic was rebuilt properly so it could be owned and changed.

Outcomes

The only CVs anyone opens now are the ones that already cleared the bar. Every applicant hears back the same day, including the ones being turned down.

Hiring also became one view instead of a memory: where every candidate stands, why, and what happens next.

Running as the front door to the screening agent above.

Why this matters

Reading three hundred applications is not judgement work, it is sorting. The judgement starts at the shortlist, and that is exactly where the team's attention now goes.

One shared hiring database with the scoring and the emails automated around it.